Have I bitched about our internet at all this week?? No?? Well if I have or haven't (I can't remember ), here is a little update.. The techie came after I called to ask about going back to 1 megs modem. You can't go back to 1 megs, don't be silly, people who go to the "lightning fast" 5 megs stay that high up.. But in our case we hit five megs and it is great, right up until 4 in the afternoon and then to the minute the internet turns to shit.. So the lady on the line says sounds like a router issue.. I tell her it has been my feelings that when a router goes toes up there is no here have a slight cut in your internet, it is all or nothing and when the router goes tits up it's as if death has come knocking at your internet, not just a little slowing down but rather the whole lot, and at 4 in the afternoon on every computer driven device?? Really?? I've never hear of such a thing.. I told her it is their throttling program.. Throttling program you ask. yes throttling program which is a fact, does exist to control speeds, but theirs is out of control.. But I asked to return to 1 meg and it can't be done.. You can't go back to 1 megs.. So after the call and the techie came by and worked on it for.. An hour maybe and he kept trying the speed test and I watched as one in ten tests delivered the goods of just slightly over 5Megs, the rest were embarrassingly below the 5 Megs they promised.. Well, let me check at the main office and I'll get back on Wednesday.. I should have asked which Wednesday he meant because here we made it through the next five days and no return.. So I thought I wonder if I called their bluff and said we want to try the ten Megs or better yet give us the 20megs modem, I'm calling your bluff.. I'm gonna try your twenty and if I ever see it below 15 I'm calling your call center and writing on your Facebook page the worst notes I can.. I thought that and then thought, shit we're stuck paying for an unattainable 5megs and can't go back to 1 megs, why should I try for twenty and not be able to turn back, that sounds like a day in court I would rather assume we would lose.. By the way, I included small print on this card.. What you can't read it?? Well here, take a look at it now
Badge Henry
(P.S. This will be on DTC facebook page tomorrow.. Pile on?? You better believe it..)
Because I'm not sure the slander rules, I'm not sure where false advertising and taking advantage of it are in the law rules and me taking full advantage of knowing they are full of shit but this is purely for humour here..:
Small pint above, my apologies, I chose red and it was fairly large print but then that fender got in the way and while I could have chosen another colour for that area.. I didn't..
When I say I asked for the return to 1 meg modem, I think the lady thought I was totally full of shit.. There is no difference between 5 and 1 meg.. Pisses me off, because they know it's true, and they won't take it back because there is no difference.. Five is the new one..
All three have small print and all three are true.. So far as you need to know.. Anyone ever having to deal with an ISP realize that the provider is stingy with the internet because they get good money from their provider to screw the consumer.. Hopefully if another provider is found we can tell them where to stick their extremely uncontrollable internet..
No comments:
Post a Comment