post script to yesterdays entry

I went to bed last night thinking I'm gonna have to call DTC about their not increasing the speed of our internet.. This morning I awoke thinking who can I contact about this issue, then I was on the Roku forum and decided why not ask these guys, so i did. They are the best, I'm not the brightest when it comes to computer geekery so I tried to explain it the best as I could and this guy answered quite quickly as a matter of fact, told me to try this and that in the router settings and I did.. Tested to roku, a channel that had troubles showing opened up and showed what was on.. Checked the speed, double figures across the board..  Well that was worth the thirty seconds it took to do.. went back to the forum and thanked the guy.. They might be egg heads but I'd rather do that then try to call the DTC techies because they have a way of making feel like you are an idiot..


Badge Henry

(P.S. Why do I gush like a little school girl like that in this entry.. Listen, DTC internet as well as every other ISP likely has the best test testing numbers in the early part of the day.. Our tested here at over 20Mbps and that is really good.. It tested out at double figures on the Roku speed test app when I tested it earlier today.. I was happy and though this was the best ever (squeals the little school girl in me).. Then the four o'clock hour came and our internet slowed to a crawl.. How do I know??  I was switching from one page to another and then went to a site and played a video, it took forever for it to buffer and then started to play and then stopped to buffer.. While this was going on, I opened the speed test to see where we stand.. And download speed was .21Mbps.. point twenty one.. That is way below the promised 5Mbps we are supposed to be at.. It's no different from last week.. Guess who's going to call DTC Monday??  Guess who is going to go back to the 1Mbps we had before.. Guess who was sold a bag of shit goods??  I got screwed.. No other way to put it.. )